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Ashley Knipfer, Office Manager

Ashley, a Nashville native, joined our team in 2014. Ashley’s level of enthusiasm, positive attitude, and nurturing character are what our patients and team appreciate and love. As an avid listener and self-driven individual, Ashley ensures all of your questions are answered and expectations are exceeded in a timely manner.

Ashley is very knowledgeable in all aspects of our practice and will guide you through your journey, ensuring all processes go smoothly. With her 11+ years of office management expertise, Ashley knows that the Gilpin Facial Plastics Team provides our patients with a level of care and professionalism second to none.


Chelsea Ramos, Patient Care Coordinator

Chelsea joined the Gilpin Facial Plastics team in 2015 and is now one of the patient care coordinators. She began her career as a Massage Therapist and decided to make a change after she moved to Nashville from her hometown of Detroit, Michigan. Chelsea is readily available to help each and every patient throughout the entire process (from the initial consultation to post-operative care), giving them the support and guidance they need on this exciting journey.

In addition to her role as a patient care coordinator, she also schedules all of Dr. Gilpin’s surgeries, manages the day to day office schedule, and helps manage our Social Media presence. Chelsea’s attention to detail, ability to educate our patients and warm personality has helped her to become a natural in her role here at Gilpin Facial Plastics.


Jennifer Ludi, RN

Jennifer is originally from São Paulo, Brazil but grew up in Richmond, Virginia. She received her nursing degree from Southern Adventist University in 2012 and went on to get her BSN from the University of Tennessee Health Science Center.  Jennifer recently moved to Nashville from Memphis in early 2017. She has spent most of her career as a cardiac nurse in the CVICU or surgery center taking care of post-surgical patients.

Jennifer joined our practice in 2017 and works closely with Dr. Gilpin, assisting in pre and post-operative care and in-office procedures. Jennifer has also been carefully trained by Dr. Gilpin to provide laser treatments to our patients and loves to combine skin care with these treatments to provide the best results and meet each individual’s goal(s).