Ashley Knipfer, Office Manager

Ashley, a Nashville native, joined our team in 2014. Ashley’s level of enthusiasm, positive attitude, and nurturing character are what our patients and team appreciate and love. As an avid listener and self-driven individual, Ashley ensures all of your questions are answered and expectations are exceeded in a timely manner.

Ashley is very knowledgeable in all aspects of our practice and will guide you through your journey, ensuring all processes go smoothly. With her 11+ years of office management expertise, Ashley knows that the Gilpin Facial Plastics Team provides our patients with a level of care and professionalism second to none.

Chelsea Ramos, Patient Care Coordinator

Chelsea joined the Gilpin Facial Plastics team in 2015 and is now one of the patient care coordinators. She began her career as a Massage Therapist and decided to make a change after she moved to Nashville from her hometown of Detroit, Michigan. Chelsea is readily available to help each and every patient throughout the entire process (from the initial consultation to post-operative care), giving them the support and guidance they need on this exciting journey.

In addition to her role as a patient care coordinator, she also schedules all of Dr. Gilpin’s surgeries, manages the day to day office schedule, and helps manage our Social Media presence. Chelsea’s attention to detail, ability to educate our patients and warm personality has helped her to become a natural in her role here at Gilpin Facial Plastics.

Zan Phillips, R.N.

Zan is a native Nashvillian who is no stranger to providing exceptional patient care. With years of experience in dermatology and aesthetics she will help you restore your natural beauty and achieve the positive results you desire. Follow her injectable journey with Gilpin Facial Plastics @nurse_zan on Instagram and call to book your appointment today.




Adela Ferrell, Aesthetician

Adela Ferrell has received extensive training in advanced skin care techniques as well as a multitude of laser platforms. She has vast experience in and out of the treatment room and is considered an authority in the skin care industry. She is an educator at heart sharing her knowledge throughout the USA for several years, teaching advanced aesthetic modalities and now sharing her expertise with each guest.